Need assistance? IPS MeteoStar offers comprehensive customer support for all our products. Live help is available through our help desk from 6am - 6pm mountain time, Monday through Friday. Call us at (866) 363-0579 to speak to weather software support specialist. For our Silver and Gold Support customers, you can also call 1-800-470-3710 from anywhere in the world, at any time, to submit a trouble-ticket with our support team.

For 24/7 troubleshooting, submit a trouble ticket. Your ticket will be reviewed by our engineers and support team, and we are usually able to respond within the hour.